At HAZIQ Health Shop, we respect your privacy and are committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.
Who We Are
Our website is:
HAZIQ Health Shop provides herbal, wellness, and health-related products to customers in Pakistan.
If you have any questions regarding this Privacy Policy, you can contact us:
Email: support@haziqhealthshop.com
Email: info@haziqhealthshop.com
Phone: +92 333 3377724
Information We Collect
When you use our website, create an account, place an order, contact us, or subscribe to our services, we may collect information such as:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order information
- Products purchased
- Payment-related information
- Account information
- Information you provide through contact forms
- Messages or enquiries sent to us
We only collect information that is reasonably necessary to provide our services and operate our online store.
How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Arrange delivery of your products
- Process payments
- Create and manage customer accounts
- Provide customer support
- Respond to enquiries
- Send order confirmations and updates
- Send important account notifications
- Process refunds, returns, and exchanges
- Improve our website and services
- Prevent fraud, spam, and unauthorized activity
- Comply with applicable legal and regulatory requirements
We may also send promotional or marketing communications where permitted and where you have provided appropriate consent.
WooCommerce and Orders
When you place an order through our website, we collect the information required to process and deliver your order.
This may include your name, email address, phone number, billing information, shipping address, order details, and payment-related information.
This information is used to process your purchase, provide delivery services, communicate with you about your order, and provide customer support.
Payments
Payments may be processed through third-party payment providers.
HAZIQ Health Shop does not normally store complete credit/debit card details on our website. Payment information may be handled directly by the relevant payment provider according to its own privacy and security policies.
For Cash on Delivery orders, we use the information you provide to process and deliver your order.
Customer Accounts
If you create an account on our website, we store the information you provide in your account.
This may include:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order history
- Account preferences
You can access and update certain account information through your account dashboard.
Contact Forms
If you contact us through our website, we may collect the information you submit, including your name, email address, phone number, subject, and message.
We use this information to respond to your enquiry and provide customer support.
Cookies
Our website may use cookies and similar technologies to provide essential website functionality, remember customer preferences, maintain customer sessions, improve website performance, and understand how visitors use our website.
Cookies may be used for purposes such as:
- Shopping cart functionality
- Customer login and account functionality
- Checkout functionality
- Remembering preferences
- Website analytics
- Security and fraud prevention
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
Analytics
We may use analytics and website-performance tools to understand how visitors interact with our website.
These tools may collect information such as browser type, device information, pages visited, approximate location, and general website usage information.
This information helps us improve our website, products, and customer experience.
Embedded Content From Other Websites
Our website may contain embedded content such as videos, images, maps, social media content, or other third-party services.
Embedded content from other websites may behave in the same way as if you visited the third-party website directly.
These third-party websites may collect information, use cookies, or track your interaction according to their own privacy policies.
Who We Share Your Data With
We may share necessary information with trusted service providers when required to operate our business and fulfill your requests.
These may include:
- Payment service providers
- Courier and delivery companies
- Website hosting providers
- Website security and spam-prevention services
- Analytics and website-performance providers
- Technical service providers
We only share information that is reasonably necessary for the relevant service.
We may also disclose information where required by law or to protect our legal rights, customers, website, or business.
How Long We Retain Your Data
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Order and transaction information may be retained for accounting, customer-service, legal, tax, security, and business purposes.
If you have a customer account, certain information will remain associated with your account until you request its deletion or it is no longer required.
Your Rights Over Your Data
Depending on applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your data is used
- Withdraw consent where processing is based on consent
Some information may need to be retained where we are legally required to do so or where it is necessary for legitimate business, security, or legal purposes.
To make a privacy-related request, contact:
Where Your Data Is Sent
Certain information may be processed by third-party service providers that help us operate our website, process payments, provide delivery services, prevent spam, maintain security, or provide analytics.
These providers may process information according to their own privacy policies and applicable requirements.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Children’s Privacy
Our website is not specifically directed toward children.
We do not knowingly request or collect personal information from children for purposes that are not appropriate for our services.
If you believe a child has provided personal information to us, please contact us so that we can review and take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.
Any updates will be posted on this page with the revised Last Updated date.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
HAZIQ Health Shop
Phone: +92 333 3377724
Email: support@haziqhealthshop.com
Email: info@haziqhealthshop.com
Website: https://haziqhealthshop.com